Built for How Labs Operate Today
Every feature included. No add-ons, no per-user fees. Supporting molecular, toxicology, clinical chemistry, PGx, NGS, allergy, and more.
Revenue Protection
Stop Losing Money on Denied Claims
These features don't just make your lab more efficient — they directly protect your revenue.
Pre-Analytic Claim Defense
Three-layer verification runs on every insurance order BEFORE the lab does the work. Validates ICD-10/CPT mapping against CMS, custom, and payer-specific rules, and flags prior authorization requirements at order entry so they can be captured before processing. Orders with missing ICD-10 or insurance can be flagged, blocked, or created with automatic client notifications to collect the missing info. Diagnose also keeps CMS diagnosis codes current in-app by disabling retired codes and adding newly released ones.
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Real-Time Eligibility Verification
Checks patient insurance eligibility at the point of order via PVerify integration. Active/Inactive/Pending status with full audit trail. Know if you're getting paid before you start the work.
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Multi-Payer Fee Schedule Management
Labs can see expected reimbursement per order before it reaches billing. Diagnose supports configurable fee schedules with effective dates and facility-level control so pricing changes are applied on time.
Operational Efficiency
Work Smarter, Not Harder
Specimen Collection Guidance
Collectors see exactly what specimen type to collect for each test, with stability requirements and collection instructions — reducing recollections and ensuring samples arrive ready to process.
Self-Service Configuration
Manage routine integrations, fee schedules, reference ranges, and workflows in-app without waiting on vendor ticket queues. When your team needs assistance, Diagnose support is available.
Client & Patient Portal
Client login for result access, patient result report links, multi-channel notifications via email, fax, and text. Many competitors charge extra or limit portal functionality. It's included with Diagnose.
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Analytics & Reporting
Business analytics dashboards are fully customizable so your lab can track the KPIs it cares about most. For advanced teams, optional power-user access can be enabled for users who want to configure dashboard views directly. Available as an add-on.
Modern Infrastructure
Built for Today, Ready for Tomorrow
True Cloud-Native
Multi-tenant architecture with lab-level data isolation. No on-premise servers. Accessible from anywhere. Continuous delivery keeps your lab on current platform releases.
Broad Instrument Library
Direct interfaces for Access2, Alinity H, Abbott Architect, Beckman Coulter AU480/AU5800, Q-Tower, and more. Plus HL7 v2.3/2.5.1, ASTM, and MLLP support.
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No Per-User Pricing
Unlimited users included. Volume-based pricing that scales with lab activity, not headcount. No long-term contracts — month-to-month.
Complete LIS
Everything You'd Expect — and More
Diagnose isn't just claim defense. It's a full-featured laboratory information system with all the workflows your lab runs daily.
Worklists & Result Management
Pending and completed worklists, result entry, validation, correction, and approval workflows.
Critical Values
Automatic critical value flagging with dedicated handling workflows for patient safety.
Quality Control
QC tracking, result validation against QC parameters, and compliance-ready documentation.
Audit Trail
Every action logged with timestamps, user IDs, and before/after values. Always inspection-ready.
Billing Tracking
Billing-aware test configuration with CPT codes, billing panels, and payment methods. Status tracking, billing notes, and export to your billing system.
Shipment Management
Track incoming shipments, receive specimens, and manage the chain of custody from arrival to result.
Reflex Testing
Automatic reflex rules that trigger additional tests based on results — configurable per facility.
Provider & Patient Signatures
Capture eSignatures or upload physical signatures on orders, then apply them to support payer documentation requests and audit workflows.
Order Attachments
Attach requisitions, chart notes, and supporting documents directly to orders.
Patient Portal
Patients access results via secure links — no account creation required.
See Diagnose in Action
A modern interface built for lab professionals — fast, intuitive, and designed around how you actually work.
Ready to See It Live?
Book a 30-minute demo and see how Diagnose catches billing problems before they cost you money.
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