Simple, Transparent Pricing
Every tier includes the full platform — all features, unlimited users, client and patient portal, claim defense engine, and more. No feature gating. Price scales with your lab activity, not your headcount.
Physician Office Lab
Running a physician office lab?
Cloud-native LIS with portal, unlimited users, and all features included — built for practices doing routine testing like CBCs, chemistry panels, and rapid tests.
Commercial & Reference Labs
Every Tier Includes
CMS-based references are updated as source datasets change. Final adjudication and payment vary by payer policy, contract terms, locality, documentation, and claim-level edits.
Add-Ons
Text Notifications
$0.06
per message
Fax Notifications
$0.12
per page
Eligibility Checks
$0.29
per check
Analytics & Reporting
$500
per month
Fully customizable business analytics dashboards with optional power-user access
One-Time Fees
Implementation & Onboarding
$2,500
setup and training
Bi-Directional Interface
$1,500
per instrument
Uni-Directional Interface
$1,000
per instrument
It Pays for Itself
We will run the math with your actual volume, payer mix, and denial workflow. For many labs, preventing a small share of preventable denials can offset monthly software cost.
Frequently Asked Questions
Are there any long-term contracts?
No. Diagnose is month-to-month, so you can evaluate fit without a long-term lock-in.
How does volume-based pricing work?
Your tier is based on the number of orders your lab processes per month. All features are included in every tier, and pricing adjusts as your order volume grows.
Are there per-user fees?
No. Unlimited lab users and unlimited client portal users are included in every plan. Pricing is based on order volume, not seat count.
What's included in the implementation fee?
The $2,500 implementation fee covers initial setup, training for your team, and go-live support. Most labs are operational within weeks, not months.
How does pricing compare to Orchard or Comp Pro Med?
Many legacy LIS contracts include per-user fees, implementation charges, and multi-year commitments. Published and quoted ranges often land around $5-15K+/mo plus substantial setup costs, depending on scope. Diagnose starts at $1,500/mo for physician office labs and $4,500/mo for commercial labs, with all core platform features included.
Do you have pricing for physician office labs?
Yes. Our POL tier is designed for physician practices with in-house labs doing routine testing like CBCs, chemistry panels, and rapid tests. It includes all platform features at $1,500/mo for up to 500 orders.
Do CMS references guarantee claim payment?
No. CMS diagnosis and allowable references support front-end billing quality and fee schedule review, but final adjudication depends on payer policy, contract terms, locality, and claim documentation.