Support

Real support from people who understand labs. Included with every subscription.

For technical questions, configuration help, and general inquiries.

Initial training is included in implementation. Additional training sessions available on request.

New features and improvements are deployed continuously. No manual upgrades, no downtime windows.

What's Included

Technical support via email

Configuration assistance

Instrument integration support

Initial staff training

Continuous platform updates

Bug fixes and security patches

Support is included with every Diagnose subscription at no additional cost.

Whether you're a current customer or evaluating Diagnose, we're here to help.